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Leadership & administrative team

At the helm of FPA is Dr. Catherine Hardee, Owner and CEO, who holds a PhD in Clinical Psychology from Florida State University. With a deep commitment to mental health, Dr. Hardee brings years of clinical expertise and visionary leadership to FPA. She leads the organization with a focus on empowering both clients and staff through innovative mental health care and a compassionate approach. Her dedication to fostering a supportive environment and advancing mental health services makes her an integral part of the FPA mission.

Dr. Catherine Hardee

Bio coming soon. 

Administrative team

At FPA, our administrative team is dedicated to ensuring a smooth and supportive experience for all clients. Melanie, our Director of Operations, is available to assist with any billing concerns or to discuss your overall experience. Her approachable and knowledgeable nature makes her a go-to resource for any operational questions. Allyson, our Customer Service Specialist, is often the first face you’ll see when you arrive at FPA. She handles the front desk with warmth and professionalism, offering a friendly welcome and ensuring your experience at FPA is seamless from start to finish.

Melanie Dempsey - Director of Operations, Billing and Authorization Specialist

 Born and raised in Nassau County, Florida, Melanie grew up showing horses in western pleasure and barrel racing. Melanie has an extensive background in working with children. She worked as a director at a local childcare center and has experience working with children ranging from newborns to 12 years old. After 10 years of working in childcare, Melanie decided to make a career change. Melanie has worked for FPA for nearly 8 years and is proficient in behavioral health billing, insurance verification, insurance authorizations, as well as patient accounts. 

Allyson - Customer Service Specialist

Bio coming soon!

Vanessa Molinaro - Billing/Medical Records Associate

Bachelor’s in arts-Healthcare Administration-Strayer University

Fernandina Beach, FL

Vanessa grew up in New Jersey and has recently relocated to Nassau County. She began her career as a dental assistant in 2003 and then joined the Navy to serve her country as a Master-at-Arms. She had traveled the globe during her enlistment and found that somewhere near the beach is where she belonged. Afterwards, she continued to volunteer as an OMBUDSMAN for Navy spouses and families. Vanessa later graduated with her Bachelor’s in Healthcare Administration from Strayer University and is looking to obtain her Master’s in Arts in the near future. 

Lisa Holloway, M.S. - Licensed Mental Health Counselor

 Masters of Science in Mental Health Counseling,

Nova Southeastern University

Director of West Jacksonville

Normandy Village, FL

Lisa Holloway currently works as director and clinical supervisor for FPA in our Normandy Village location. Lisa graduated from Rollins College with her bachelor’s in psychology and went on to earn her masters in mental health counseling from Nova Southeastern University. Since 2001, she has gained experience working as a case manager, therapist or an administrator. Lisa works will clients ranging from as young as 4 years old, to adolescents and adults as well as being skilled in working with the LGBTQA+ community. She is a certified DBT therapist and specializes in play therapy, anxiety, depression, and trauma. Lisa is currently training her dog Sara, a full blood Australian Shepperd to become a therapy assist animal. Sara will join Lisa in the office several times a week and loves to greet clients and visit all her coworkers. 

Lisa has lived in Jacksonville for 27 years with her Jax native husband Bill. They have four wonderful grandchildren who luckily live in the area. When able to, Lisa and Bill love to travel, they have been able to travel as far away from Jacksonville as Dubai!

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Florida Psychological Associates

customerservice@floridapsy.com

(904) 277-0027

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